Our Store Privacy Policy
At Willow Pond Healing Center your privacy is our priority. We are committed
to protecting your privacy at all times, in all situations. The information
we collect about you when you become a member is used to process your orders
and to provide a more personalized experience on our site. Our site uses a
128 bit encrypted SSL to increase the security of our customer’s information.
However, we at Willow Pond Healing Center do not guarantee complete security on stored
information, however, we have installed and applied our encrypted pages and
installed our SSL certificate to prevent stolen information.
How Do We Use the Information We Collect?
When you become a Willow Pond Healing Center member, we ask you to fill out a form that requests your name,
address and e-mail address as well as some demographic information such as
gender and date of birth.Willow Pond Healing Center will NOT share data with trusted
partners to help us perform statistical analysis.
Your name and address information is used solely to process orders unless your
prior consent is given. Without your consent, this information will NEVER be
sold, given, rented or traded to others for purposes other than order fulfillment.
Your demographic information (gender, date of birth, etc.) will be used for
several security purposes, to ensure you are who you say you are and in fact
you are paying with your credit cards and not someone using your stolen credit
cards.
Refer-A-Friend
If you choose to use our referral service to tell a friend about our site,
we will ask you for your friend's name and email address. We will automatically
send your friend a one-time email inviting him or her to visit the site. www.nalaniscreations.com
does not store this information and uses it for the sole purpose of sending
this one-time email.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser
type and your access times. We utilize this information to conduct site performance
evaluations, to see where visitors are coming from and to keep track of click
stream data (the screens our users visit on our site). This data helps us to
determine what content our members find most appealing so that we can maximize
your enjoyment of the site. Log files are not tied to personally identifiable
information.
Site Security
All Willow Pond Healing Center employees take your personal information very
seriously. All employees must learn and obey our security policies. Access
to member personal information is limited to key management personnel and our
member services department. The information is ID and password protected and
our Web security is reviewed on a monthly basis. We have also installed and
implied our site with a 128 bit encryption SSL.
Correcting/Updating Your Personal Information
After becoming a Willow Pond Healing Center subscriber you may correct/update
your personal information by clicking on the 'My Account' link at the top
of any page, entering your ID, password and birth date when prompted and
clicking the Edit Information button. The changes you make will be reflected
in our databases instantly. If you wish to deactivate your account, you may
contact our member services group through the 'My Account' section, or the
'Contact Us' section.
Links To Other Sites
This Web site contains links to other Web sites. Please note that when
you click on one of these links, you may be leaving the www.nalaniscreations.com
site and entering another Web site. These sites may independently collect
or request information about you and we encourage you to read the privacy
statements of these linked sites as their privacy policy may differ from
ours. Communication
From time to time we may send out email messages alerting
you that products are available, to remind you about providing feedback or
for promotional offers. In addition, you will receive communication from
us 1) if you contact us for a particular reason, 2) to receive your orders,
or 3) we need to contact you for administrative purposes such as winning
a contest. Administrative e-mails will not contain promotional materials.
If you choose to receive our News Letters, they will contain promotional
materials from Willow Pond Healing Center.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose
personal information when required by law wherein we have a good-faith belief
that such action is necessary to comply with a current judicial proceeding,
a court order or legal process served on our Web site.
Supplementation
We may correct or supplement your address information with standardized postal
representation in order to ensure that your orders are delivered. We do this
since we want to make sure that our members receive the order and to lower
costs associated with our programs.
Contests
Periodically, contests are run on our site. Sometimes contests are sponsored
by our customers. To enter these contests you need only to enter your ID and
password and your guess. At the time of entry, you may decide if you wish to
have your first name and state posted on our site if you are the winner. Winner’s
names are NEVER shared with our customers without their consent.
Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer's
hard drive which identify you when you enter. The ability to select samples
on our site is not cookie-driven. We may use session cookies to provide a
seamless experience on the site and to combine with our log files so that
we can understand our site traffic and analyze our demographic information
in aggregate form. If you have set your browser to reject cookies, our site
will not identify you when you enter and you will need to manually type in
your ID and password.
Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy - or anything
else you might want to talk about. You can reach us via email at deborah@willowpondhealingcenter.com
